Devon Community Foundation

Location: , , Devon

EIN: 990

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5 Hours

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96%

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96%

4%

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Important Information

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Top descriptors for this funder

13Responsive12Friendly9Builds relationships8"Gets" nonprofits and issues8Gives more than money8Positive leader in the field6Culturally sensitive6Insightful6Openminded4Likes site visits2Risk taker

Advice from a Friend

Devon Community Foundation

Aug 07, 2020

Reviewer UK708 - Grant Applicant - applied in 2019

The team at DCF are really friendly and approachable.

Pros

Positive leader in the field, Gives more than money, Risk taker, Culturally sensitive, Insightful, Friendly, Builds relationships, Likes site visits, "Gets" nonprofits and issues, Openminded, Responsive

More Feedback

Response from Devon Community Foundation

Aug 10, 2020

Thank you for your feedback. We strive to make a difference across Devon and are delighted to have supported you and your charity. We are still undertaking our grant review and it is good to know that it is not only the established groups that benefit from our support but new and developing ones. We like to think that we listen, your feedback gives confidence that we do.

Jan 23, 2020

Reviewer UK428 - Grant Applicant - applied in 2019

I think my colleague should know that the application process is fairly straight forward and simple to do. It requires some time, but it is very easy to follow and if you do need any support, the team are very helpful.

Pros

Positive leader in the field, Gives more than money, Culturally sensitive, Friendly, "Gets" nonprofits and issues, Openminded, Responsive

Response from Devon Community Foundation

Jan 23, 2020

Thank you for your feedback, which is much appreciated. It is reassuring to hear that there have been good communications between yourself and DCF during the application process and that we are able to accommodate your request for funding. It is worth noting that DCF staff don't decide whether or not to fund an application, this decision is made by an independent grant panel, who review applications presented to them based on fit to fund criteria and available funds. All our funding programmes, including our limited individual funding ones, have specific fund criteria and subject to criteria eligibility we will consider applications received for panel review. It is important that applicants check our eligibility criteria to ensure that an application will be accepted but if unsure, we are happy to have a conversation over the phone to discuss a potential funding application. We are currently closed for new applications whilst we embark on a comprehensive grant review and will be open again in the autumn in conjunction with a new website. The comments made in this feedback relating to a Word document application form are relevant to our review, with accessibility of our application process being one of the areas that we will be looking at.

Dec 11, 2019

Grant Applicant - applied in 2018

Quick and easy process. Very helpfull

Pros

Positive leader in the field, Culturally sensitive, Friendly, Responsive

Response from Devon Community Foundation

Dec 12, 2019

Thank you for your review. We have been listening to our applicants and will be taking into account feedback received to launch a fresh application process in autumn 2020, which will include quicker decision times and more of a focus on core costs, both of which should benefit the organisations we support across Devon.

Nov 18, 2019

Reviewer UK390 - Grant Applicant - applied in 2018

The application process is a very detailed one and takes a lot of time to complete. But the process is very thorough and also highlights details that perhaps other funders do not ask about. This is a good thing. Their response time is always very good.

Pros

Positive leader in the field, Gives more than money, Friendly, Builds relationships, Openminded, Responsive

Response from Devon Community Foundation

Nov 18, 2019

Thank you for your review, which is appreciated and great to hear that there are no complaints. As part of our current grant review we are looking at how we can make the application process a simpler one for all organisations, and especially smaller ones with limited resource capacity, and will be 'launching' our updated process in 2020.
Thank you for highlighting that we supported you in relation to changes in your circumstances. As a funder, we appreciate that things don't always go to plan and that unexpected challenges sometimes arise. In these circumstances, we ask that grantees keep us updated on progress so that we can work together to agree how to move forward. For example, following discussion, we may be able to extend a grant period or agree to a change of use of the grant, subject to fund criteria eligibility. The important thing for grantees to remember is to contact us as soon as a potential issue arises, please don't leave it until the end of the grant period when it may be too late for us to introduce flexibility to support you.

Nov 18, 2019

Reviewer UK971 - Grant Applicant - applied in 2018

I would advise anyone to pick up the phone and speak to Devon Community Foundation because they are always so passionate about supporting. I was particularly impressed with the Fund Administrator's knowledge and insights.
I would also advise interested parties to think creatively but maintain their core values and beliefs, to ensure they deliver the projects best suited to their remit.

Pros

Positive leader in the field, Gives more than money, Insightful, Friendly, Builds relationships, "Gets" nonprofits and issues, Responsive

Response from Devon Community Foundation

Nov 18, 2019

Thank you for your review. Our team strive to provide a friendly 'service' to grantees and to support them through the application process as appropriate; whether an organisation is applying to us for first time funding or repeat funding it is important that we gain an understanding of the work and/or project in order to determine whether any suitable funding is available. Organisations are always welcome to contact us by phone, this communication method helps us to build up those invaluable relationships.

Nov 13, 2019

Grant Applicant - applied in 2019

It is important to stress the impact your service has on the local community as a whole.

Pros

Gives more than money, Insightful, Friendly, Builds relationships, Likes site visits, "Gets" nonprofits and issues, Openminded, Responsive

Response from Devon Community Foundation

Nov 13, 2019

Thank you for your review and comments. We agree with you that it is important for organisations to tell us what difference they are making locally, how the wider impact of their support and delivery is helping to build thriving communities. It is this information that helps us to understand the challenges being faced locally and how they are being addressed, providing an insight into how future funding can best suit both not-for-profit organisations and the communities that they support.
We are aware that there are opportunities to make the application process a simpler one, especially for smaller organisations. As part of our current review of the application process we will consider your comments about the application form so thank you for your honest feedback, which is appreciated.
Unfortunately, we do sometimes have to reject applications, whether due to ineligibility, insufficient funds available or due to panel rejection but where possible we will suggest potential alternative sources of funding, which we hope will prove successful for those organisations or projects we have not been able to fund.

Nov 12, 2019

Grant Applicant - applied in 2019

I would suggest they speak to the Grants Team and check that they are eligible to apply. The Grants Team are really helpful and knowledgeable.

Pros

Positive leader in the field, Gives more than money, Insightful, Friendly, Builds relationships, "Gets" nonprofits and issues, Openminded, Responsive

Response from Devon Community Foundation

Nov 12, 2019

Thank you for your review and valuable feedback. It is good to hear that you found the website easy and information is very clear but we are aware that some organisations have found it difficult to navigate when applying for grants. The good news is that we are in the process of redesigning our website and when relaunched in 2020 the process for applying for grants should be much simpler.
We regularly arrange visits to organisations and projects to see first-hand what difference they are making within their local communities and to help us understand local challenges. Whilst we appreciate how important these visits are, we are restricted as to how many of the amazing organisations across Devon that we can get to but please be assured that we do get out and about as much as we can and if we haven't visited you yet, you may be included on our next schedule of visits.

Nov 12, 2019

Reviewer UK476 - Grant Applicant - applied in 2018

Ask the funder if you fit the criteria of the fund you are interested in. When filling in the application tell your story honestly, be clear about your vision, state what your goals are and how much it will cost to achieve those goals, allowing for growth. Have all your documentation to hand i.e. Bank Statements, Constitution, Accounts, Photos. Don't be afraid to ask for help

Pros

Positive leader in the field, Gives more than money, Risk taker, Culturally sensitive, Insightful, Friendly, Builds relationships, Likes site visits, "Gets" nonprofits and issues, Openminded, Responsive

Response from Devon Community Foundation

Nov 12, 2019

Thank you for your review. This feedback helps to highlight that building relationships with local organisations and undertaking visits is high on our agenda in collaborative working and gaining an insight into the real challenges faced by both local communities and the organisations that are working hard to support them.

Nov 11, 2019

Reviewer UK692 - Grant Applicant - applied in 2017

We found them really clear and friendly in their communication and the form easy to use. Rare to have personalised advice also and much appreciated.

Pros

Positive leader in the field, Friendly, Builds relationships, "Gets" nonprofits and issues, Responsive

Response from Devon Community Foundation

Nov 11, 2019

Thank you for your review and feedback, which is appreciated. We work hard as a team to appropriately support the many organisations across Devon who come to us for grant funding, aiming to provide help and guidance where needed, so it is good to hear that this is the positive experience you received.
We work closely with our donors to encourage them to consider core cost funding as we fully appreciate what difference this can make, especially to smaller organisations looking to ensure their future sustainability, and are pleased to advise that we now have several funds which will contribute to core costs.

Aug 18, 2019

Reviewer UK645 - Grant Applicant - applied in 2019

Speak or email the grant advisor to ensure you meet the eligibility requirements.

Pros

Insightful, Friendly, Responsive

Response from Devon Community Foundation

Aug 19, 2019

Thank you for your feedback and lovely to hear what a difference the funding for therapy has made for your children and your family. We too are smiling! We sincerely hope that the learning from the therapy sessions will facilitate further movement abilities for your children. It is reassuring to know that we are communicating well with our grantees. As this would have been an application for funding for an individual, rather than an organisation, the application process is not an online one, so emails or paper documents are accepted. For organisations applying to us for funding, there is an online application process, with an expectation that supporting documents are uploaded at the time of application. That said, in cases where IT difficulties arise, we will work flexibly with the applicant to ensure we receive necessary documents in order for the application to be an eligible one.

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Devon Community Foundation